FAQs

We love to answer questions. Here's some that may help you out. Otherwise, just give us a shout or stop by.

Traditional Banking Questions | Online Banking Questions | eBonus Checking Questions

Traditional Banking Questions

  • Can I do all of my banking with Greer State Bank?
    Yes. Greer State Bank is a full-service bank for both personal and commercial customers. We invite you to review our products and services by clicking on the appropriate button above for a complete listing. For a solution to your particular need, please contact us or by calling (864) 877-2000.
  • Are Greer State Bank deposit accounts insured by the FDIC?
    Yes. All deposit accounts at Greer State Bank are insured by the FDIC up to $250,000. Your funds in retirement accounts at Greer State Bank are insured up to the $250,000 limit by the FDIC. Details and calculators are available at the FDIC's Electronic Deposit Insurance Estimator website.
  • How do I make a deposit to my account from a remote location?
    You can do most of your banking by using direct deposit or preauthorized electronic transactions. Greer State Bank also offers a bank by mail service, which allows you to mail in deposits. Contact us for details on the method that's best for you.
  • Can I get information about my account by phone?
    Yes. Account information is available from our Relationship Bankers during normal banking hours at any of our office locations. Greer State Bank also offers account information 24 hours a day, 7 days a week by calling TELEBANKER, our automated voice response system. TELEBANKER may be accessed by calling (864) 879-BANK or 879-2265.
  • How do I set up Direct Deposit of my payroll check or Social Security check?
    If your employer participates in a direct deposit program, simply provide your account number and Greer State Bank's routing and transit number (053202062) to your company's payroll department. Arranging for direct deposit of your Social Security check is just as easy. Simply contact the Social Security Administration at 1-800-772-1213 and provide your Social Security number, account number and Greer State Bank's routing and transit number (053202062).
  • My wallet has been lost or stolen. Who do I call to report my lost or stolen cards?
    To report a missing Greer State Bank debit or ATM card, please call 1-800-554-8969. To report a missing Greer State Bank credit card, please call 1-800-854-7642.

Online Banking Questions

  • How much will I pay for using Online Banking and Bill Pay?
    There is no charge for Personal Online Banking and Bill Pay from Greer State Bank.
  • How do I sign up for Personal Online Banking?
    Simply click here or go to the Enroll Now link on the homepage and follow the instructions for first time users.
  • What will I be able to do through Personal Online Banking?
    Through Personal Online Banking, you will be able to:
    • Access balance information and transaction histories of your Greer State Bank accounts
    • Make loan payments and transfer funds between Greer State Bank accounts
    • Pay bills quickly and easily using our Bill Pay Service
    • Balance your finances at any day or time of the month
    • Download transactions to financial software products such as Quicken and Microsoft Money
    • Order checks online through our Online Services button
    • Place stop payments online
    • View images of statements up to 24 months in the past
  • Who should I contact if I have problems with Personal Online Banking?
    Call us at (864) 877-2000 during regular banking hours and ask to speak to one of our Online Banking specialists. You may email us by clicking here with your questions or by clicking on the Contact Us button.
  • How frequently is my Greer State Bank account information updated?
    Transactions occurring at one of our branches, through the TELEBANKER system or through our Online Banking system are posted to your account immediately. Transactions occurring at the ATM are posted to your account at the conclusion of the business day. To view transactions posting to your account on the current day, select the Current Business Day option under the Transactions menu.
  • How do I export my account information to financial management software, such as Microsoft Money, Quicken, or QuickBooks?
    Exporting your account information is easy. Simply log on to Online Banking, click on your account number, go to the Transactions dropdown menu and select Export. On the Export screen, you can select the date range, transaction type, and file type.
  • Can other people on the Internet see my account information?
    Electronic transactions performed over the Internet are more private than traditional paper transactions. The electronic information that travels from your computer to our Online Banking System through the Internet is securely encoded by a complex procedure called encryption. Additionally, your online access is restricted by the use of your personal password and other information known only to you.
  • Is it possible for someone to gain access to my account information through the Internet?
    This would require the ability to break the encryption code used in Online Banking. Encryption is a complex mathematical process that allows information to be translated into a secure language. The information can only be decoded using the right "key". The encryption we use employs a maximum of 128 characters or bits. While using our Online Banking system, all communication from you to the system and from the system back to you is encrypted using this method. Of course, you should always safeguard your password and other personal information about your accounts.
  • How can I protect my accounts and personal information while I bank online?
    Greer State Bank takes numerous steps to keep your account and personal information secure. However, you must also maintain the security of your own banking information. Memorize your Online Banking password. This password authenticates you every time you begin an Online Banking session. Never write down your password or reveal it to anyone. Change your password on a regular basis.
    Remember to sign off when you are finished banking, especially if you are not using your own personal computer.

eBonus Checking Questions